Second Opinion] My new Macbook Pro is locked and I can’t access it.
Technician’s Assistant: When did you last change your password ***** Apple ID?
It’s new. I don’t know if I change it inadvertently when I was getting acquainted with t.
Technician’s Assistant: When did you last back up your MacBook Pro?
It’s really new, less than a week. No backups that I recall.
Technician’s Assistant: Is there anything else the Apple Expert should know before I connect you? Rest assured that they’ll be able to help you.
Thank you.
