Still have no service from the Outage today. Do you know win I will be back on?
Technician’s Assistant: Have you tried unplugging your modem and router, then plugging them back in after 1-2 minutes?
Outage today. Do you know win I will be back on?yes
Technician’s Assistant: Which lights are colored and/or blinking on your router?
I don’t know what the router is
Technician’s Assistant: Anything else you want the Technician to know before I connect you?
No I guess not
Technician’s Assistant: OK. Got it. I’m sending you to a secure page to join JustAnswer. While you’re filling out that form, I’ll tell the Expert about your situation and then connect you two.